Questions

A zip with the device, a short manual and your licence key, emailed the moment you pay. Updates are free and appear next to your download.

All sales are final, since the download and key arrive instantly. If something doesn’t work, write to us first and we’ll sort it.

The ones you personally use, up to three at a time; free one in your purchase page if you move machines. Just don’t share it.

Unzip, drag the .amxd into your Ableton User Library (Presets › Audio Effects › Max Audio Effect). Drop it on a track and audio passes straight away.

Live 12 Suite, or Live 12 Standard with Max for Live. Live 11 isn’t supported.

Tested on macOS. It’s built from standard Max objects, so it should load on Windows, but we haven’t tested activation there yet. If you’re on Windows, tell us how it goes and we’ll update this.

Load the device, paste the key into the field, press Activate. Once per computer, then it’s remembered and works offline.

Check the key is pasted whole with no spaces. If it still fails, or the email’s gone, write to us with the address you bought with. Until the key is accepted the device passes audio through clean, so your session still plays.

No. Every version is null-tested against the one before it, and the numbers come with the update. A new sound is a new device, not a new version.

Yes.

A 20-year-old producer in Los Angeles wanted plugins that fit how he actually works, so he built them. Every device is measured, not guessed, and the measurements are ours.

[email protected]. Ideas, requests, bugs, all of it. What people ask for decides what gets built next. Replies take a day or two.